We're committed to creating a respectful, safe, and productive space where 10,000+ practice owners can learn from each other, share real results, and grow together. These guidelines help us protect that culture.
Our community is built on peer-to-peer advice and authentic sharing. These guidelines protect that culture. They ensure members can ask vulnerable questions, share mistakes without judgment, and trust that the advice they receive comes from real practitioners with skin in the game — not vendors trying to sell them something.
We believe the best networking happens when there's mutual respect, psychological safety, and a shared commitment to helping each other win. These guidelines are how we maintain that standard.
Last updated: March 2026
Share freely. The best ideas thrive when they're shared without gatekeeping. Give credit. Pay it forward. If you've benefited from the community, help others do the same.
We come from different practice types, locations, and backgrounds. There's no one "right" way to run a practice. Listen with curiosity before judgment. Disagree gracefully.
Share real wins and real losses. Pretending you have it all figured out doesn't help anyone. The most valuable advice comes from actual experience — including the mistakes that taught us lessons.
Patient data stays confidential. Practice details you share in the community stay in the community. We protect member privacy fiercely. No sharing member discussions on social media or elsewhere.
Everyone here is committed to getting better. We celebrate wins, learn from failures, and believe that practice growth is always possible. Negativity and cynicism work against that culture.
We organize discussions by channel to keep the community easy to navigate. Here's what belongs where:
Practice updates, questions about running a dental business, ideas, discussions about the industry.
Share your wins. New patient numbers, revenue milestones, successful marketing campaigns, team wins, practice culture improvements.
Ask for advice. "How do I..." "Has anyone tried..." "What's your experience with..." This is where most peer learning happens.
Share templates, checklists, tools, articles, and guides that the community can use. Submit your own resources here.
New to the community? Introduce yourself: practice type, location, goals, biggest challenge right now. Helps you build connections with peers.
Life outside dentistry. Practice-adjacent topics, encouragement, personal wins. Keep it relevant to the community's spirit.
We believe in education first, enforcement second. Here's how we handle violations:
First violation: A moderator reaches out with a private message explaining the issue and reminding you of the guidelines.
Second violation or after warning ignored: Temporary mute. You can read but not post for 24 hours.
Third violation or serious misconduct: 7-day suspension from the community. Full access restored after the period.
Repeated violations or severe misconduct (harassment, HIPAA violations, etc.): Permanent removal from the community.
Note: Serious violations (HIPAA breaches, harassment, threats) may skip steps and result in immediate suspension or ban. We also use judgment — context matters.
We can't catch every violation. If you see content that violates these guidelines, report it. Here's how:
What happens next: Our moderation team reviews within 24 hours. You'll get a brief acknowledgment that we received it. If action is taken, we won't share details (to protect privacy), but you'll know we took it seriously.
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