The Leaky Funnel: How Many New Patients Are You Losing Before They Ever Book?

You're already paying for the phone to ring — ads, SEO, referrals. What happens in the next 60 seconds decides whether that spend turns into a booked patient or a wasted lead. Most practices have no idea how many new patient calls are slipping away to missed calls, slow follow-up, or a front desk that isn't trained to close. This session shows exactly where the leak is happening and how to stop it — without spending another dollar on marketing.